Testimonials - What some of our Customers think.....
Here are some extracts from recent emails received from satisfied customers. If you have appreciated the products or service or any aspect of our company, please send us an email, likewise if you feel there are improvements to be made, let us know! firstname.lastname@example.org
"I have used essential oils in my business for over twenty years. I started out with a company that escapes my memory and I found they did the job. Then an aromatherapist I met on a course recommended The Essential Oil Company and i haven't looked back, the quality was obvious! On one occasion a client bought twenty oils from me as her mum loved to use them and her dad was a retired micro-biologist and he wanted to study them. She later told me he found them to be of a very high quality and he had nothing to gain in saying that! This only added to my faith in using the oils and I have done so now for nearly twenty years! A big thankyou to you Sue." Carol Sutton, House of Essential Oils (Wilmslow Cheshire)
"Customer Service 110%
- Having placed an order after 3pm on Monday, and after being informed Monday is your busiest day, I was totally amazed to receive the order the very next day - in the morning! I live in a very rural area and have had parcels undelivered as other couriers could not find our address.
So top marks to both Essential Oil Company and City Link. I had an instinct you were going to be efficient as your website is totally logical and easy to use and you were friendly and efficient on the phone. So utterly refreshing - thanks very much." Jan S
"Thank you for all your advice on which products to use Sue, it really has helped a lot. The Epsom Salts have really helped loosen up the muscles in my neck. The Be-Active balm also has helped with my neck pain. The products I have ordered have all been really good & delivered very quickly the next day - with the special delivery instructions always followed. Great products, great delivery service, & very helpful advice from Sue which is much appreciated." Alex
"I've just received my order which i placed on Sunday and i wanted to say thank you for such a speedy delivery i'm really impressed and will definately be recommending you to all my friends and placing more orders with you in the future. Many Thanks :-)" Tracy T.
"Brilliant. Your service is excellent. The bears arrived Tuesday after ordering Saturday. I couldn't ask for more. Keep up the good work. It is refreshing to deal with a small firm who is totally on the ball.
"Got my delivery this morning and am very impressed with speed of service and the quality of my goods. Was impressed with my order at Christmas too." Caroline
"I placed the order below yesterday and I was very impressed to have received it so quickly (this morning at 8.30am!). I will use your service again for sure. Thank you, Dawn"
"The bronto is arrived Sue, thanks very much, it's been appreciated a lot! You've been scrupulous and the service you gave me was 1st class, I'm very satisfied. All the best, michele"
"Hi Sue, The gift bag arrived first thing this morning - gorgeous products, prettily wrapped, and thoughtful customer service. With so much to pick from, I really appreciated the fact that you could do the choosing for me! I will definitely return to you and will recommend to friends. Thanks again. Kind regards, Christine"
"I'm very pleased to say that my order arrived safely today, one of the quickest deliveries of Internet purchases that I've experienced. I look forward to trying out my Epsom Bath Salts and Coconut oil. Well done Essential Oil Co., keep up the good work. Best regards, Jill"
"Thank you, I had a helpful follow-up call and very rapid shipping. Excellent packing and the product is fantastic. I chose an electric diffuser that with a few drops of lavender, tea-tree and eucalyptus oil stops my child coughing at night. Will be ordering wwith you again." C.Gaylard
"I just wanted to thank you for the extremely prompt delivery of my order, placed on Tuesday of this week. It arrived early yesterday morning and, once again, in perfect condition. This is the 3rd order I've placed with your company, which I found by searching the BUAV's 'Little Book of Cruelty Free', and I'm incredibly impressed! Not only is the service of the highest calibre, but the products are excellent quality, minimally but nicely packaged, and also very good value. You've definitely gained a customer for life. Thank you, once again. " Jo Ann
"Great service, most orders arrive next day, helpful company, best essential oils I have bought.
Thank you, keep up the good work." Nicola B.
"Your oils are wonderful, your staff always friendly, over 12 years of using you and I've never looked elsewhere....why would I?" Bridget R (aromatherapist)
"I love this cream (badger balm for hands) and couldn't get hold of it in Boots. My husband is a decorator and says it's the only cream that helps his dry hands and skin. Fantastic service, will definitely come back for more and other products. " Cathy A.
"Fantastic service from The Essential Oil Company, very pleased with the products. Especially pleased as it was a birthday present, the product arrived very swiftly and well packaged. Definitely recommend the company. I ordered the goods at 2.00pm one day and they arrived the next day even though it was only a couple of days before Christmas. " Sue M
"All excellent, including telephone call from supplier to ascertain place item might be left - interesting exchange of information about product ensued (epsom salts)." Carole H.
"Thank you! Arrived safely at work today and has already been borrowed during the day by colleagues. Kind Regards, Ghislaine" (Cherry Stone Pillows)
"That is really fantastic service. They have just arrived, just over 20 hours after I ordered them. Thank you, Gay"
"I bought this product for my mum. She uses it most days and says that the smell is just gorgeous." (Tisserand Hand Cream). Ivan T.
"The Essential Oil Company contacted me by phone and email regarding delivery of my parcel when Courier had difficulty finding my address. I hadn't expected such a personal service." Michaela T.
"Been trading with you for years. I'm always pleased with the service and have found Sue a very helpful person to deal with. Coconut oil has been a big revelation to me!" H.P. Aromatherapist
"What an excellent service you provide I will be highly recommending you to all, I received my order today and my son is thoroughly enjoying his new
friend (cozy puppy) thanks again." Mr P. and family
"I did not know they had brought CONCORD back super service thanks*************** " AJ
"Perfect product, speedy delivery - good packaging A1!" S.B.
"Excellent, just what we wanted. Thanks again very fast delivery. " Phil
"Beautiful! I will be shopping with you again." Katrina
"I have been taking a teaspoon of Coconut Oil morning and evening for a month now and noticed a huge improvement to my whole digestive system within 3 days. I suffer with Heartburn and Irritable Bowel Syndrome but have not done so since taking the Coconut Oil. I eat it straight from the fridge and it tastes like Coconut ice cream! I recommend it to anyone and hope you have as good results as I have. My husband and son take it now too and within a few days noticed an improvement in their digestion and increased energy. Do give it a try!" Rosie S
My daughter visited me this summer and gave me a tub of coconoil and at the age of 66 I have become hooked! I wish I had known about this product years ago. I am using it on my face and neck and already the leathery quality of my skin has softened and feels so much more younger. I have also begun to
take 1 teaspoon a day with water - it doesn't taste at all and is not unpleasant to swallow. PS your web site is terrific - when I have saved up some pennies there are quite a few things I am interested in buying. Keep up the good work, best wishes, Abigail - France
I think you all have waved a magic wand. It's less than 24 hrs and I've received the goods. You've got a customer for life. Many thanks E.L.
Now, that's what I call service! Thanks. S.T.
Dear Sue, What service - amazing!... G.W.
Just to let you know that the package arrived safely this morning and to thank you very much for your extremely fine service. The recipients are delighted with the goods (beddy buddies). Thanks again. - J.H.
I took a neck cushtie on a long haul flight - what a life saver. Slept like a baby and no crick in the neck upon waking. -. MR
The parcel arrived today. Thank you very much for your swift work and kind-hearted answers - Y.E.
Thank you so much!! I can't believe it arrived this morning :-D Fantastic service and great product (cushtie) !!
Many, many thanks - C.G.
"I would just like to thank you for being my saviour, before I was introduced to the CHILLOW PILLOW my life was not very pleasant. I am going through the change of life and as every women knows the hot sweats at night, flushes through the day is very embarrassing especially when you are working along side men.
The pillow is very thin, comfortable and best of all - at night I am constantly kept cool, even my husband has stated that the pillow was the best thing that I have purchased. My life has now changed for the better all thanks to the product. Jeanetta Andrews, Aged 49"
This a very surprised Ruth saying a very big thank you for the candles which arrived this afternoon... Tuesday April 18th.. In perfect condition and smelling wonderful but what surprised me most of all was the speed of your dispatch and the fast delivery.. It takes a lot longer for me to get mail from other parts of Australia than it did for the candles to get here from deepest Hampshire and there was Easter in between! - R.Q. (Australia)
Thank you for your excellent service. My cushions are fab. I'm sure they will serve me well during the coming weeks. Thanks also for the brochures on the essential oils etc. I was just reading this morning about blending various oils for well being during the months following pregnancy. Thanks again - L.S.
I have now collected my parcel and am very happy with my purchase. Thank you for your prompt and excellent service I am sure I will revisit your website in future when I need to add to my collection. - V.W.
Many thanks for the delivery of my order. We are very pleased with the purchase we made and the care in the packing was excellent! - G.J.
Thank you very much for sending the slippies through they're great! S.L.
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