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THE SHOP  

Introduction

Welcome to our Online Shop, If you are a trade customer, student aromatherapist or fully qualified, please visit our Trade Portal for criteria and login account request forms to enable you to order online (only retail prices for personal shoppers are shown until you login as a Trade customer).

Click for Trade Portal

About Us


The Essential Oil Company has been established over 24 years and we are a bricks and mortar company with our shop & ecommerce operation based at Scrapps Hill Farm set in beautiful surroundings in the Hampshire countryside in a peaceful and aromatic environment!


Founded in 1993 by Sue Foley. The Essential Oil Company has built a solid reputation supplying 100% pure essential oils, aromatherapy accessories, parabens free products, and natural health products to qualified aromatherapists, doctors, vets, clinics, hospitals, hospices, colleges, health shops & beauty salons and we now offer a huge range of health, beauty & lifestyle products to the general public. Our oils are quality guaranteed and suitable for therapeutical and clinical applications. We are a member of the Aromatherapy Trade Council.

The Little Barn Gift Shop opened in the summer of 2007 and has given us scope to try lots of goodies that we think you will love! We stock a large range of home interior accessories by Gisela Graham and other designers. We like to support local business and we also stock local artist such as Stephanie Block, and Summerdown Mint Products - all produced within a 5 mile radius. We have new products coming in all the time and there is so much more in our shop than shown online - so please pay us a visit!

Prior to starting The Essential Oil Company, Sue was Commercial Manager for a large multinational company running four departments with particular emphasis on customer service, purchasing, quality, product management, distribution and on-time delivery. Having worked many years in customer service environments Sue also understands that it is better to under promise and over deliver!

Sue is qualified in Anatomy & Physiology, Body Massage, and Aromatherapy and is passionate about finding effective and affordable drug-free solutions for chronic illness and general well-being and has recently completed a certificate "Get Well - Stay Well" and was taught by Dr. Felicity Corbin-Wheeler of Hippocrates Europe. Sue is also a certified Life Breakthrough Coach and also has completed modules in Cognitive Behavourial Therapy and Neuro Linguistic Programming and has studied many other healing modalities. If you would like a consultation please call or text 07885 633258.

Initially the company focused on products using essential oils to enhance beauty, well-being and ambience which benefit both the body and home/office environment but has branched out into other natural remedies such as epsom salts, CBD, and virgin coconut oil. Having suffered from fibromyalgia since the age of 16 Sue has sought natural remedies which alleviate the symptoms enormously. Symptoms include chronic fatigue, muscle pain and insomnia, and this is where we feel we specialise in treating chronic conditions without pharmaceuticals or that be used alongside standard medical drugs providing integrated medicine. Always consult your doctor if on medication before taking any natural remedies.


Contact/Address Details

Contact/Address Details

The Essential Oil Company Ltd.,
Little Barn Gift Shop,
Scrapps Hill Farm,
Worting Road,
Worting Village,
Basingstoke,
Hampshire
RG23 8PU
UK

Google Maps
(Next to Manydown Farm Shop on the B3400)

Tel: 01256 332 737 Customer Service and Telephone Orders*

*note we are open at the weekends in our gift shop if you need customer service for online/mail order enquiries please contact us during weekdays.

Sat Nav: RG23 8PU
Go a little bit further up the road after it tells you you've reached your destination!

Stagecoach services 76 & 86 stop at Scrapps Hill Farm

Email: sue@eoco.org.uk Website: www.eoco.org.uk

Company Information

For The Little Barn Gift Shop Info & Opening Times

Address for Correspondence & Shop:
The Essential Oil Company Ltd., The Little Barn Gift Shop, Scrapps Hill Farm, Worting Road, Basingstoke, Hants. RG23 8PU Tel 01256 332737

Company Registration No. 2807066 in England & Wales. Registered Address: Little Barn, Scrapps Hill Farm, Basingstoke, Hants RG23 8PU. VAT No. 641 7193 40
Aromatherapy Trade Council

Aromatherapy Trade Council

The Essential Oil Company is a member of the Aromatherapy Trade Council (No.0048).

The Aromatherapy Trade Council (ATC) is the UK trade association for the specialist aromatherapy essential oil trade representing the interests of manufacturers and suppliers of essential oils and aromatherapy products.

Each member has to adhere to a code of practice to adhere to which includes:

* The responsible marketing of real aromatherapy products by specialist suppliers who share common concerns about the safety and quality of essential oils and aromatherapy products now available on the mass market.

* Consumer safety through promoting safe usage of essential oils, by establishing co-ordinated policies within the trade, and by publishing guidelines for safety, labelling and packaging.

* Providing accurate up-to-date information and sound advice to members and the public.

* Promoting consistent high standards of quality and safety in aromatherapy products to benefit consumer/public health.

* Enshrining the obligations of ATC members in a Code of Practice and Memorandum & Articles of Association that are binding upon them.

* Establishing good business practice through Rules & Byelaws that apply to all ATC members for promoting fairness and order in the treatment and recognition of members and in the conduct of fair relations.

The ATC has adopted a policy for the random testing of its members’ essential oils as a way of helping to maintain standards and confidence in our members.

ATC Contact details: Address: Aromatherapy Trade Council, PO Box 387, Ipswich IP2 9AN



Email: info@a-t-c.org.uk Web site: www.a-t-c.org.uk Tel/Fax: 01473 603630

Not Tested on Animals



NONE OF OUR PRODUCTS OR INGREDIENTS ARE TESTED ON ANIMALS. None of our products contain animal ingredients.

Members of The Aromatherapy Trade Council, Federation of Small Businesses



Medical Advice

This website provides information on supplements, alternative health care issues, research, and products. The legal status of many alternative products and the research behind them is precarious because of regulations. Our aim is to provide reasonably accurate information and reliable, affordable products. This website is intended for personal research. If you choose to read our information, and possibly buy a product, it must be understood that you are doing so with the full knowledge that we are not licensed medical doctors and the products we sell and the information we provide is not intended to treat disease, support or sustain human life in place of a good diet, or to make a diagnosis. Always seek diagnosis and treatment advice from your doctor and do not self diagnose. All information offered is for self-education and personal research purposes only.

We strongly advise professional monitoring of healthcare matters and full consent of your healthcare professional. We stress that it is your personal responsibility for any medical related choices made, and it is essential that you are well informed on complementary medicine, researching thoroughly all that alternative and orthodox therapies have to offer. Please be aware of contraindications of any medication you may be taking.


We strongly advise professional monitoring of healthcare matters and in many cases full consent of your doctor. We stress your personal responsibility for choices made, and feel it essential that you are well informed on complementary medicine, researching thoroughly all that alternative and orthodox therapies have to offer and, of course, the contraindications of any medication you may be taking.

Privacy Policy

INTRODUCTION

In this privacy policy, "we" and "our" relates to The Essential Company Ltd. company number 2807066 a company registered in England and Wales.
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"You" and "your" relates to the natural person reading this document that is: considering purchasing, has purchased from THE ESSENTIAL OIL COMPANY LTD or is making an enquiry.

HOW WE USE YOUR PERSONAL DATA

We will use the personal information you supply to us in the course of submitting an order for the purpose of fulfilling that order.
Along with, or instead of, placing an order you may have sent an enquiry to us, in which we will use the information you've provided to respond to and answer the enquiry.
We may contact you by telephone, email or other means in relation to your order, for example: notifying you of delivery status, updating you on stock availability or informing you of changes with the order. You cannot opt out of these communications. We will never combine these communications with marketing promotions that you have a legal right to opt out of.
We may use your data for marketing purposes but will always provide a means for you to opt out. We may occasionally use the data you supplied, in our own Legitimate Interest, to send details of products and services that we believe may be of interest to you. We will never use your data in a way that conflicts with your own legal rights and interests.
If we share information with a third party, such as a payment gateway or delivery company, their use of your data will be limited to the purpose of fulfilling your order.
We will make our reasonable endeavours to ensure that all third parties treat your personal data in a legal and appropriate way.
We endeavour not to transfer the data of EU citizens outside the EU but where we cannot avoid it we will only do so via a third party that have conformed to all of the appropriate EU legislation providing equivalent protection to that if the data was retained within the EU.

WHAT DATA DO WE HOLD?

We hold the personal data that you supplied in the course of placing your order or enquiry.
The data normally consists of: product information, transactional information, fraud checking information, name, address, phone number, email, special delivery instructions and potentially other information to ensure the successful completion of your order.
We may hold notes of our communication with you through different channels including, but not limited to: email, live chat, CRM (Customer Relationship Management system) and phone.
We will not seek personal information from you relating to race, religion, political affiliation, trade union membership, sexual orientation, medical or genetic history and we ask you not to provide such information to us under any circumstances.

HOW WE HOLD YOUR PERSONAL DATA

We will retain the personal information you supply to us in the course of submitting an order or an enquiry, for the purpose of fulfilling that order, responding to or processing that enquiry.
If you place an order, we will retain an electronic copy of your invoice data for the period required by HMRC, after which we will delete it.
Your information will be: securely stored on hardware that has limited access to only relevant persons; and on a server maintained by a third party such as a web host. Whether held by us on our hardware, or on our behalf by a third party, it will be kept secure and protected from unauthorised access using all reasonable means.

CO-OPERATING WITH LEGAL AUTHORITIES
If requested, we will pass information about you (and if relevant, your business) to legal authorities who have the legal right to demand such data.

AUTOMATED PROCESSING
Some advertisers, particularly Facebook and Google (but there are others), are used by us and decide what advertisements to show to people based on automated processing of personal information, in order to make those advertisements as relevant as possible to the people who see them. These advertisers should provide the means for you to opt out of such personalisation.

YOUR RIGHTS

If you have engaged with us, but never placed an order, you may request the complete deletion of your details from our systems. Whether or not you have placed an order, you may request us never to contact you again, and we will comply with your request unless you make a further enquiry with us.
You have a number of rights in addition to those mentioned above, including access to the information ("the right to be informed"). If we process your data for marketing purposes on the basis of your Legitimate Interest, you have the right to object. You also have the right to withdraw your Consent to being marketed to, if you previously gave your Consent.
You have the right to see the data held about you and to receive a copy. You have the right to have any errors corrected. You have the right to ask and be told where your data came from.
You can exercise any of these rights by contacting us using the details below.
You have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe any of your rights are being infringed. For any queries or further information on data held on file for you please email GDPR@eoco.org.uk

HOW TO CONTACT US

If you have any questions or concerns, please do not hesitate to contact us info@eoco.org.uk

Site Copyright The Essential Oil Company Ltd. 2018 E&OE - to the best of our ability, prices and dimensions etc. are correct, however, there may occasionally be errors, such as typos etc. which we cannot be held responsible for, particularly on third party products.

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